Frequently Asked Questions
How quickly will I recieve a response?
Our commitment is to get back to you promptly within 24-48 hours from the time of your inquiry. Your time is valuable, and we strive to provide swift and efficient communication.
What is your service area?
We are located in Iron Station, NC. Our generous service radius of 35 miles allows us to reach Hickory to Charlotte and everywhere in between.
What is your hourly rate, and do you have a job minimum?
Our hourly rate is competitive, reflecting the high-quality services we offer. For detailed pricing information and any applicable job minimums, please reach out directly. We ensure transparent and fair estimates tailored to your specific project needs.
Are the repairs guaranteed?
Absolutely! We take pride in the quality of our work, and all our repairs come with a solid guarantee. If you encounter any issues post-service, simply reach out to our customer support, and we’ll address it promptly. Your satisfaction and the longevity of our work are our top priorities.
Do you offer any discounts?
Yes! We offer all United States veterans a 10% discount, as well as incentives to follow us and leave reviews. We do offer seasonal discounts from time to time, and the best way to stay in the loop is to follow us on Facebook.
Do you have access to OEM programming and diagnostic software?
We have service agreements with most major manufacturers that give us access to the same software and tools the dealers are using, as well as all factory service information. Holding valid VSP credentials allows us to perform all factory service functions, including immobilizer resets and all-keys-lost.

